ITIL® 4 Specialist Drive Stakeholder Value
Overview
The ITIL®4 Specialist: Drive Stakeholder Value module is for IT professionals who foster relationships with stakeholders to co-create value. Drive Stakeholder Value benefits anyone who manages customer journeys, experiences, or expectations. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved
Course Content/Exam(s)
| Course Code | Description | Exam Code | Duration |
|---|---|---|---|
| itil4dsv | itil4dsv.pdf | 5 Days |
Course Benefits
- effectively manage key stakeholders
- build trusted relationships
- shape customer demand
- embed effective design thinking
- optimize user experience and customer experiense