ITIL® 4 Specialist Drive Stakeholder Value

The ITIL®4 Specialist: Drive Stakeholder Value module is for IT professionals who foster relationships with stakeholders to co-create value. Drive Stakeholder Value benefits anyone who manages customer journeys, experiences, or expectations. ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved

Course Content/Exam(s)
Course Code Description Exam Code Duration
itil4dsv  itil4dsv.pdf 5 Days
Course Benefits
  • effectively manage key stakeholders
  • build trusted relationships
  • shape customer demand
  • embed effective design thinking
  • optimize user experience and customer experiense

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