Troubleshooting Cisco IP Telephony and Video
Overview

This course provides delegates with the knowledge and skills that are required to troubleshoot issues in a voice and video network that includes Cisco Unified Communications Manager, Cisco VCS-C and Cisco Expressway.. This course is based on software version 10.6 This overview will be updated further once the course is fully released from Cisco

Course Content/Exam(s)
Course Code Description Exam Code Duration
CTCOLLAB  Troubleshooting-Cisco-IP-Telephony-and-Video-CTCOLLAB.pdf 5 Days
Course Benefits
After you complete this course you will be able to:
  • Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
  • Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager, VCS-C and Cisco Expressway
  • Troubleshoot voice quality issues and issues related to media resources
  • Troubleshooting ILS and GDPR
  • Troubleshoot Mobilityy Issues

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