Understanding Cisco Collaboration Foundations (CLFNDU) v1.1
Overview

The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco Unified Communications Manager (Cisco Unified CM) solution with Session Initiation Protocol (SIP) gateway.

Course Content/Exam(s)
Course Code Description Exam Code Duration
CLFNDU  understanding-cisco-collaboration-foundations-clfndu.pdf 5 Days
Course Benefits
After taking this course, you should be able to:
  • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise, hybrid, and cloud deployment model
  • Configure and modify required parameters in Cisco Unified CM including service activation, enterprise parameters, CM groups, time settings, and device pool
  • Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
  • Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
  • Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP]) including the role/group, service profile, UC service, and credential policy
  • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transforms, SIP Trunks, and SIP Route Patterns
  • Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
  • Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park, softkeys, shared lines, and pickup groups
  • Deploy a simple SIP dial plan on a Cisco Integrated Services Router (Cisco ISR) gateway to enable access to the PSTN network
  • Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
  • Describe tools for reporting and maintenance including Unified Reports, Cisco Real-Time Monitoring Tool (RTMT), Disaster Recovery System (DRS), and Call Detail Records (CDRs) within Cisco Unified CM
  • Describe additional considerations for deploying video endpoints in Cisco Unified CM
  • Describe the integration of Cisco Unity with Cisco Unified CM and the default call handler

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