IT Service Management
IT Service and Architecture involves the management and control of information technology systems. IT Service frameworks like ITIL help organizations better align IT infrastructure with their business objectives. ITIL and TOGAF are the most accepted frameworks in IT Service Management and IT architecture, respectively.
| Course Name | Description | Technology | Duration | Schedule |
|---|---|---|---|---|
| ITIL: V4 Foundation | ITIL: V4 Foundation | IT Service Management | 3 Days | |
| ITIL®V4 Foundation | ITIL®V4 Foundation | IT Service Management | 3 Days | |
| ITIL®4 Specialist Create, Deliver and Support | ITIL®4 Specialist Create, Deliver and Support | IT Service Management | 5 Days | |
| ITIL® 4 Specialist Drive Stakeholder Value | ITIL®4 Specialist Drive Stakeholder Value | IT Service Management | 5 Days | |
| ITIL® 4 Specialist Direct, Plan and Improve | ITIL® 4 Specialist Direct, Plan and Improve | IT Service Management | 5 Days | |
| ITIL®4 Specialist High-Velocity IT | ITIL® 4 Specialist High-Velocity IT | IT Service Management | 5 Days |