IT Service Management

IT Service and Architecture involves the management and control of information technology systems. IT Service frameworks like ITIL help organizations better align IT infrastructure with their business objectives. ITIL and TOGAF are the most accepted frameworks in IT Service Management and IT architecture, respectively.

Course Name Description Technology Duration Schedule
IT Service Management Foundation - ITSM Certification Training based on ISO/IEC 20000 IT Service Management Foundation - ITSM Certification Training based on ISO/IEC 20000 IT Service Management Self Paced Self Paced
ITIL® Intermediate PPO Certification Training ITIL® Intermediate PPO Certification Training IT Service Management Self Paced Self Paced
ITIL® Intermediate SOA Certification Training ITIL® Intermediate SOA Certification Training IT Service Management Self Paced Self Paced
ITIL® Intermediate RCV Certification Training ITIL® Intermediate RCV Certification Training IT Service Management Self Paced Self Paced
ITIL® Intermediate OSA Certification Training ITIL® Intermediate OSA Certification Training IT Service Management Self Paced Self Paced
ITIL® Intermediate CSI Certification Training ITIL® Intermediate CSI Certification Training IT Service Management Self Paced Self Paced
ITIL® Managing across the Lifecycle (MALC) Certification Training ITIL® Managing across the Lifecycle (MALC) Certification Training IT Service Management Self Paced Self Paced
ITIL® Intermediate SD Certification Training ITIL® Intermediate SD Certification Training IT Service Management Self Paced Self Paced
ITIL® Intermediate SS Certification Training ITIL® Intermediate SS Certification Training IT Service Management Self Paced Self Paced
ITIL® Intermediate ST Certification Training ITIL® Intermediate ST Certification Training IT Service Management Self Paced Self Paced
ITIL® Intermediate SO Certification Training ITIL® Intermediate SO Certification Training IT Service Management Self Paced Self Paced
ITIL® Foundation Certification Training ITIL® Foundation Certification Training IT Service Management Self Paced Self Paced
ITIL® Capability: Service Offerings & Agreements ITIL® Capability: Service Offerings & Agreements IT Service Management 5 Days
ITIL® Capability: Release, Control & Validation ITIL® Capability: Release, Control & Validation IT Service Management 5 Days
ITIL® Capability: Planning, Protection & Optimisation ITIL® Capability: Planning, Protection & Optimisation IT Service Management 5 Days
ITIL® Capability: Operational Support & Analysis ITIL® Capability: Operational Support & Analysis IT Service Management 5 Days
ITIL® Managing Across The Lifecycle ITIL® Managing Across The Lifecycle IT Service Management 5 Days
ITIL® Service Lifecycle: Continual Service Improvement ITIL® Service Lifecycle: Continual Service Improvement IT Service Management 3 Days
ITIL® Service Lifecycle: Service Operation ITIL® Service Lifecycle: Service Operation IT Service Management 3 Days
ITIL® Service Lifecycle: Service Transition ITIL® Service Lifecycle: Service Transition IT Service Management 3 Days
ITIL® Service Lifecycle: Service Design ITIL® Service Lifecycle: Service Design IT Service Management 3 Days
ITIL® Service Lifecycle: Service Strategy ITIL® Service Lifecycle: Service Strategy IT Service Management 3 Days
ITIL v3: Service Management Foundation ITIL v3: Service Management Foundation IT Service Management 3 Days