IT Service Management

IT Service and Architecture involves the management and control of information technology systems. IT Service frameworks like ITIL help organizations better align IT infrastructure with their business objectives. ITIL and TOGAF are the most accepted frameworks in IT Service Management and IT architecture, respectively.

Course Name	Description	Technology	Duration	Schedule
ITIL:V4 Foundation	ITIL:V4 Foundation	IT Service Management	3 Days
IT Service Management Foundation - ITSM Certification Training based on ISO/IEC 20000	IT Service Management Foundation - ITSM Certification Training based on ISO/IEC 20000	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate PPO Certification Training	ITIL® Intermediate PPO Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate SOA Certification Training	ITIL® Intermediate SOA Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate RCV Certification Training	ITIL® Intermediate RCV Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate OSA Certification Training	ITIL® Intermediate OSA Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate CSI Certification Training	ITIL® Intermediate CSI Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Managing across the Lifecycle (MALC) Certification Training	ITIL® Managing across the Lifecycle (MALC) Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate SD Certification Training	ITIL® Intermediate SD Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate SS Certification Training	ITIL® Intermediate SS Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate ST Certification Training	ITIL® Intermediate ST Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Intermediate SO Certification Training	ITIL® Intermediate SO Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Foundation Certification Training	ITIL® Foundation Certification Training	IT Service Management	Self Paced	Self Paced
ITIL® Capability: Service Offerings & Agreements	ITIL® Capability: Service Offerings & Agreements	IT Service Management	5 Days
ITIL® Capability: Release, Control & Validation	ITIL® Capability: Release, Control & Validation	IT Service Management	5 Days
ITIL® Capability: Planning, Protection & Optimisation	ITIL® Capability: Planning, Protection & Optimisation	IT Service Management	5 Days
ITIL® Capability: Operational Support & Analysis	ITIL® Capability: Operational Support & Analysis	IT Service Management	5 Days
ITIL® Managing Across The Lifecycle	ITIL® Managing Across The Lifecycle	IT Service Management	5 Days
ITIL® Service Lifecycle: Continual Service Improvement	ITIL® Service Lifecycle: Continual Service Improvement	IT Service Management	3 Days
ITIL® Service Lifecycle: Service Operation	ITIL® Service Lifecycle: Service Operation	IT Service Management	3 Days
ITIL® Service Lifecycle: Service Transition	ITIL® Service Lifecycle: Service Transition	IT Service Management	3 Days
ITIL® Service Lifecycle: Service Design	ITIL® Service Lifecycle: Service Design	IT Service Management	3 Days
ITIL® Service Lifecycle: Service Strategy	ITIL® Service Lifecycle: Service Strategy	IT Service Management	3 Days
ITIL v4: Service Management Foundation	ITIL v4: Service Management Foundation	IT Service Management	3 Days