ITIL® Capability: Service Offerings & Agreements |
ITIL® Capability: Service Offerings & Agreements |
IT Service Management |
5 Days |
|
ITIL® Capability: Release, Control & Validation |
ITIL® Capability: Release, Control & Validation |
IT Service Management |
5 Days |
|
ITIL® Capability: Planning, Protection & Optimisation |
ITIL® Capability: Planning, Protection & Optimisation |
IT Service Management |
5 Days |
|
ITIL® Capability: Operational Support & Analysis |
ITIL® Capability: Operational Support & Analysis |
IT Service Management |
5 Days |
|
ITIL® Managing Across The Lifecycle |
ITIL® Managing Across The Lifecycle |
IT Service Management |
5 Days |
|
ITIL® Service Lifecycle: Continual Service Improvement |
ITIL® Service Lifecycle: Continual Service Improvement |
IT Service Management |
3 Days |
|
ITIL® Service Lifecycle: Service Operation |
ITIL® Service Lifecycle: Service Operation |
IT Service Management |
3 Days |
|
ITIL® Service Lifecycle: Service Transition |
ITIL® Service Lifecycle: Service Transition |
IT Service Management |
3 Days |
|
ITIL® Service Lifecycle: Service Design |
ITIL® Service Lifecycle: Service Design |
IT Service Management |
3 Days |
|
ITIL® Service Lifecycle: Service Strategy |
ITIL® Service Lifecycle: Service Strategy |
IT Service Management |
3 Days |
|
ITIL v4: Service Management Foundation |
ITIL v4: Service Management Foundation |
IT Service Management |
3 Days |
|